How should I store my medications when they arrive?
Proper storage is important for maintaining the safety and effectiveness of your medications. Storage requirements vary by medication, and your order will arrive with specific storage instructions. Always follow those instructions carefully.
General guidelines for common Defy Medical medications include:
- Injectable Testosterone: Store at room temperature, away from light and heat. Do not refrigerate, since cold temperatures can cause crystallization.
- GLP-1 medications (Semaglutide, Tirzepatide): These medications are typically shipped on ice and should be refrigerated. They should also be kept away from heat and UV light.
- Peptides: Most peptides should be refrigerated upon arrival and kept away from light. Reconstituted peptides (mixed with bacteriostatic water) should be refrigerated and used within a specified timeframe.
- Topical creams and gels: Store at room temperature away from sunlight and heat unless otherwise instructed.
- Oral medications: Store at room temperature in a cool, dry place away from moisture and direct sunlight.
If your medication arrives warm due to shipping conditions or you have concerns about whether it was stored properly during transit, contact Defy Medical immediately at [email protected] or 813-445-7342. Report any concerns within 48 hours of receiving your package.
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