We are accepting patients across the country through our telemedicine services, which include Men's and Women's Health, hormone replacement therapy, sexual dysfunction and erectile dysfunction, weight management, primary care, and more.
Phone: 813-445-7342
Fax: 813-445-7340
Email: [email protected]
In addition to comprehensive telemedicine health care, our experienced care team offers a wide range of in-office services at our Tampa clinic. To book an appointment, contact us at 813-445-7342 today.
4809 N. Armenia Ave.
Suite #220
Tampa, FL 33603
Monday – Friday | 8:00 AM – 5:00 PM EST
Saturday | 9:00 AM – 2:00 PM EST
Sunday | CLOSED
Communicate:
Our ability to communicate information effectively to both our patients and our co-workers will help us build rapport with that person and allows for fewer mistakes and misunderstandings. It is important that we take the time to listen attentively so we can communicate our knowledge effectively. Effective, direct communication can create a bond with the person we are speaking with. Our patients will benefit from clear communication and instruction so that we can provide the best medical care possible.
Advise:
Our knowledge will allow us to advise patients specific to answering their questions. If we’re not sure what the correct response may be, medical providers will always advise us on the best course of action for patients and it is up to us to communicate this information to them effectively with clear and precise direction. If we’re unsure on how to handle a patient's concern, a manager or supervisor is always available to advise on how to handle situations that may require assistance or additional follow-up.
Review:
We have found that it is imperative to always review our work before submitting, whether it be an email to a patient or a prescription to the pharmacy; therefore, we have built layers of checks and balances to review and assess the work prior to completion. As policy, we continuously review our processes and protocols to ensure we are optimizing potential and completing tasks efficiently. When change is necessary, we review that process and look at all possibilities to ensure it’s being done the best way possible. When it comes to reviewing with a patient; we maintain dialogue to ensure the patient thoroughly understands the information being relayed. We will not end the call until the patient comprehends the information provided.
Ensure Satisfaction:
At Defy Medical, we will always strive to ensure patient needs and expectations are exceeded and that provide exceptional patient care. If we make a mistake, we will identify and acknowledge the error and find solutions to the problem. Then we identify ways to avoid making the same mistake in the future. It is our responsibility to communicate effectively and provide follow up when necessary to ensure the patient is satisfied with the level of medical care and customer service they receive from us.
Additional services to include:
Defy Medical clinic is dedicated to helping patients optimize their overall well-being and physical health with the help of integrative wellness practices. We take pride in our scientific approach to understanding the effects that aging has on the human body. We offer the best in clinical expertise, education, and research to improve the health and quality of life for each of our patients. Many wonder what the term ‘integrative wellness’ means and how it differs from other medical disciplines. Integrative wellness encompasses the practice of treating a patient from a preventative and holistic approach.
At Defy, we strive to gather the entire lifestyle and medical story of each patient before we prescribe any treatment. We go beyond a conventional approach to medicine by understanding that each patient is unique and requires personalized care. Our thorough medical assessments give us the opportunity to deliver a comprehensive diagnosis and a solid solution. Our goal with each specialized approach is to help mitigate preventable diseases and reverse symptoms resulting from age-related (or disease-induced) hormone deficiencies.
All prescribed medications, hormones, and nutraceuticals are compounded with care by a licensed US compounding pharmacy using only FDA approved raw materials. Each batch is tested for potency and sterility by an independent laboratory. Every compounding pharmacy must comply with the regulations set by USP 797 and the Board of Pharmacy of the state in which the pharmacy is located.
While Defy Medical is licensed to practice and prescribe medication within the United States, we do provide consultations to international patients. In these advice-only consultations, an experienced Defy provider reviews labwork, existing protocols if applicable, and goals, and provides expertly guided recommendations. Many patients then take Defy Medical's recommendations to their local provider for more specialized care.
Learn MoreDefy Medical is staffed by knowledgeable medical professionals including medical doctors, experienced healthcare professionals, and administrative teams who are qualified and trained to deliver a high level of care.
Meet
Justin Saya, MD
Justin Saya, MD
Dr. Justin Saya is the medical director and lead practicing physician at Defy Medical. Dr. Saya graduated as class valedictorian from North Carolina State University with a dual bachelor’s degree in Biological Sciences and a bachelor’s degree in Economics. He received his medical degree from the University of North Carolina at Chapel Hill, School of Medicine, and subsequently performed his internship and residency training at the University of South Florida/Morton Plant Mease Family Medicine Residency Program.
In addition to his education and training, he is privileged to hold many certifications, honors, and memberships, including membership to the American Medical Association, the American Association of Family Practitioners, and the World Anti-Aging Academy of Medicine, among many others.
Dr. Saya offers therapy to both men and women who are looking to balance their hormone levels and improve their overall quality of life. His patients have reported benefits such as improved energy levels, restored libido, improved muscle tone and exercise tolerance when combined with an exercise routine, healthy/sustainable weight loss when positive eating and exercise habits are adapted, and much more.
He hears repeatedly from Defy patients that hormone replacement therapy is one of the best decisions they’ve ever made.
Meet
Caleb Calkins, MD
Caleb Calkins, MD
Dr. Calkins is focused on optimum health for his patients. He believes in a proactive approach to medicine that emphasizes maintaining an appropriate balance of nutrition, hormones, and fitness. He is dedicated to finding the root causes of his patient’s symptoms and the appropriate treatment regimens for complete wellness.
Dr. Calkins completed his bachelor’s degree in Public Relations with a minor in Nutritional Science at the University of Florida. While there, he was involved with research focused on the benefits of a ketogenic diet in improving epilepsy. He received his medical degree from St. Matthews University, and subsequently performed his internship and residency at Tulane University/East Jefferson General Hospital Family Medicine Residency Program in New Orleans, Louisiana. In addition, he received a master’s degree in Hospital Administration from Davenport University in Grand Rapids, Michigan.
Throughout his education and experience, Dr. Calkins has seen the benefit of using multiple modalities to improve patient outcomes.
Meet
Beth Bray, APRN
Beth Bray, APRN
Beth Bray, APRN, comes to Defy with over two decades of medical experience. She started her career after graduating from Prairie State College and became a Registered Nurse where she worked in hospital settings for orthopedics and oncology. In 2015, she completed her graduate degree from Northern Illinois University and began working in Primary Care and Integrative Holistic Care. Beth cites the importance of forming a partnership with her patients to help them work towards optimal health goals and allowing them to live their absolute best lives. Additionally, Beth feels that Defy is on the cutting edge of hormone replacement therapy and integrative wellness.
Beth recently made the trek from icy Illinois to sunny Florida and became a member of the Defy Medical team in February of 2021. Since moving to Florida, she’s developed a passion for gardening and just about anything else the Florida sunshine has to offer. Beth is also an avid reader and is usually zipping through an Octavia Butler Sci-Fi novel in her free time.
Meet
Jill Dillenburg, RN
Jill Dillenburg, RN
Jill Dillenburg, RN, has practiced as a board-certified registered nurse for the past 10 years.
She has specialized in the areas of hormone replacement therapy and cardiology. Since 2014, Jill has practiced with Defy as both a provider and the medical manager to Defy’s team of medical assistants.
Jill graduated from Galen College of Nursing in 2010 with a Registered Nurse degree. She initially practiced in cardiology assisting with clinic patients, nuclear stress testing, and pacemaker implantation before starting with Defy. Jill is enthusiastic about helping individuals rediscover themselves in mind and body for optimal health and happiness.
Her approach to hormone replacement therapy is a holistic one, addressing both hormone levels and lifestyle factors to improve one’s daily quality of life. Due to her many years of practicing as an IV nutritional specialist, she is proficient in evaluating for vitamin and mineral deficiencies that contribute to fatigue, weight issues, and cognitive function. Jill finds patient education via telemedicine both rewarding and gratifying. She empowers individuals to be their own best advocate through a deep understanding and knowledge of their health.
Meet
Melissa Faulk, PA-C
Melissa Faulk, PA-C
Melissa Faulk, PA-C, graduated Summa Cum Laude from South University in 2003 with a Bachelor of Physician Assistant Studies. Melissa is a NCCPA (National Commission on Certification of Physician Assistants) board-certified physician assistant with nearly 20 years of clinical experience in the fields of military medicine, orthopedic trauma, cardiology, and hormone replacement. She has specialized in men’s health for more than 10 years.
Melissa has a passion for U.S. military service members and veterans due to her personal service in the Army. She served as the lead PA for Army’s Center of Aviation SERE-C course, graduated from the Army Flight Surgeon course in 2009, and served several years in Afghanistan caring for U.S. soldiers. She has a deep appreciation and understanding for the challenges and obstacles that military personnel encounter and endure, stateside, while deployed and after separation from the service.
Melissa approaches patient care from a functional perspective, seeking to uncover and address the root cause of imbalance, rather than simply managing symptoms. She also understands that optimized health requires an integration of physical, mental, and psychological well-being.
Melissa is diligent in partnering with patients to formulate individualized plans to meet their health and wellness goals, whether that be increased energy, vitality, or changes in body composition. She is dedicated to helping both male and female patients feel their best through optimal hormone levels and is experienced in the management of all endocrine issues including thyroid and adrenal disorders.
Meet
Mike Linkous, PA-C
Mike Linkous, PA-C
Mike Linkous, PA, completed his bachelor’s degree in Adult Fitness/Exercise Science at Marshall University in West Virginia. He received his Physician Assistant degree from The College of West Virginia in Beckley, West Virginia in 2000. Since then he has worked in Sports Orthopedics, Family Medicine, Integrative Hormone Medicine, and Pain Management.
As a member of the Defy Medical provider team, Mike takes an integrative approach to treating patients. In addition to his extensive medical training and practice, Mike also brings unique personal perspective to his patient consultations as he has been on TRT for more than 15 years.
Meet
Janel Mayer, MSN, APRN, FNP-C
Janel Mayer, MSN, APRN, FNP-C
Janel Mayer, MSN, APRN, FNP-C obtained her bachelor’s degree in Nursing from Penn College in 2004 and gained valuable experience caring for critically ill patients at some of the finest facilities on the east coast. In 2014, she completed her graduate degree as a family nurse practitioner at Chamberlain College of Nursing. She went on to obtain certifications in the fields of nutrition, weight loss, hormone balancing, and aesthetics through Empire Medical.
As a nurse practitioner with more than 15 years healthcare experience, Janel’s passion for improving overall health and vitality through diet/lifestyle modification and hormone balancing is evident in the meticulous care she provides to her patients. She loves helping patients look and feel their best through comprehensive treatment plans based on their individual needs and desires.
Meet
Ben Walker, APRN, DC
Ben Walker, APRN, DC
Ben Walker, APRN, DC received his Doctor of Chiropractic degree in 1989 and has been a nurse practitioner since 2014.
His interest in the integrative approach to healthcare inspired him to explore and understand the many facets of optimizing personal health. When working with his patients, Ben applies his years of medical knowledge and practice to understand the physical, nutritional, and emotional aspects of a patient’s lifestyle.
Ben himself has been on bio-identical hormone replacement therapy for the past 4 years and has had the opportunity to get acquainted with the many benefits of a thorough and comprehensive approach to using HRT as a means to restore a patient’s overall well-being. His in-depth and personal experience with integrative healthcare allows him to truly understand the various needs of his patients.