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Defy Medical Reviews

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See how we’ve changed the lives of our patients.

Defy Medical is a concierge clinic offering Men’s Health, Women’s Health, and integrative wellness therapies via telemedicine and on-site at our clinic in Tampa, FL. We work to treat the whole patient, not just one or two symptoms, so you can feel your best.

Browse through Defy Medical reviews to see how we’ve helped guide patients toward happier, healthier lives.

Improving Quality of Life with Individualized Care

Showing our most recent 4- & 5-star reviews.

TrustScore 5 out of 5 See All 1781 Reviews on Trustpilot

“They spend time answering all your questions”

Visited on February 20, 2024

I had my consult with Beth. She always takes her time going through my lab results and answers any questions I may have about medications and results. Couldn’t ask for a better experience.


5 out of 5

“Defy Medical and Dr Caulkins”

Visited on February 17, 2024

Defy Medical and Dr. Caulkins have always been and continue to be 100% professional, courteous, and highly competent. I trust that my care is first-class and they deliver.


5 out of 5

“Defy provides the best medical care available”

Visited on February 19, 2024

Janel, my provider, is the reason I’ve stayed at Defy all these years. She is thoughtful, knowledgeable and never gets offended or cuts you off when you ask questions. Prior to coming to Defy I went to half a dozen local physicians. Some of them were fine, but they lacked the specialized knowledge needed for the type of care I required. Even with Defy being entirely remote they are able to perform a better, more thorough assessment and deliver care superior to any I’ve received in-person. Thank you, Defy! Keep up the good work.


5 out of 5

“Clear explanations and path forward”

Visited on February 19, 2024

Clear explanations and path forward


5 out of 5

“Mike is a great guy and I’ve had…”

Visited on February 21, 2024

Mike is a great guy and I’ve had multiple conversations with him during my years with Defy!


5 out of 5

“Good consultation”

Visited on February 19, 2024

Dr. Calkins listened to my concerns and gave me the right treatment. I’m glad to be his patient.


5 out of 5

“Janelle is awesome”

Visited on February 19, 2024

Janelle is awesome. So easy to talk to. She explains everything that’s easy to understand. Working with her has been an excellent experience. Thank you!!

–Tylers Dad

5 out of 5

“Highly Recommend Dr. Caleb Calkins”

Visited on February 19, 2024

Dr. Calkins was very thorough and easy to speak with. He did not rush and answered all questions. I also appreciate him taking time to explain my lab values, optimal lab values, and what to expect with medications prescribed. He listened to all concerns and made me feel as though he genuinely cared and wanted to do everything he could to improve my health.

–JL Houston

5 out of 5

“Everyone has been very responsive &…”

Visited on February 21, 2024

Everyone has been very responsive & easy to talk to. Janel was compassionate & very easy to talk to. She looked at my labs & also listened to my symptoms, & put together a treatment plan. She was confident that we would get to the bottom of my issues, regardless if it took a little while & some tweaking.


5 out of 5

“Jill is great”

Visited on February 19, 2024

Jill is great, she is familiar with my medical history and always works with me to find solutions that work for me and my busy life style. She is very knowledgeable and professional. She goes over my labs and explains things in terms I can understand and answers any questions.

–L B

5 out of 5

Our goal is to improve lives.

What Our Patients are Saying

"...we are happier than before having kids...”

“Now with HRT, second opinions [from Defy Medical on other health conditions] as well as Defy’s assistance in more private husband-and-wife matters, we are happier than before having kids.” —Bob and Ginger

"...There's no reason to suffer in silence..."

“Within a month of starting my prescription I could feel the energy I had when I was younger and started seeing results in the gym. I don’t feel the mid-afternoon crash like I used to, and my libido is where it needs to be. There’s no reason to suffer in silence…Defy Medical can help you get to where you need to be!” –Robert

"...helpful in achieving sustainable long-term health..."

“I am able to trust that the providers at Defy will continue to offer patient-driven, cost-effective, hormone-based healthcare solutions that are actually helpful in achieving sustainable long-term health stability.” —Greg

"...You guys changed my life..."

“You guys have changed my life! I felt terrible for years…I couldn’t even carry my 4 year old son up the stairs and read him a bedtime story without having to stop and catch my breath. Thankfully I found Defy, and after working with my doctor, we developed a plan specific for me, and I feel better than I have in 10 years. If you are struggling with anything from lack of energy, dietary issues, libido issues, Defy has a team and product portfolio that can address them all… HIGHLY, HIGHLY RECCOMENDED!” —Jarid

"...You will be doing yourself a huge favor..."

“I feel way more confident in myself for not only seeking treatment and bettering myself with treatment but having the wonderful staff at Defy Medical there for me with any concerns. I am excited for the continued journey with Defy, and I highly recommend anyone that may be questioning things to just do it. You will be doing yourself a huge favor, since your health is wealth.” —Travis

"...this is exactly where I'm supposed to be...."

“Defy has locked in my protocol to where I’m confident again, driven, my self-esteem came back. It’s pretty crazy going from low 200 total Testosterone to where I’m at now. It’s pretty spectacular….getting hormone replacement therapy has been a huge part of my process, allowing me to have the confidence to pursue what I’m doing today. So, if you’re on the fence, definitely reach out to Defy. Check them out. I know that I am not going to go anywhere else, this is exactly I’m supposed to be, who I’m supposed to be working with, and I’m super grateful for Defy Medical.” –Chris

"No doctor in my town wanted to treat me because I was only 25, despite having diagnosis, imaging and bloodwork indicating I needed the help. I want to thank Dr. Calkins from the bottom of my heart. The past few months have been so liberating for me and I finally feel in control of my life. Also, for the first time in my life, I can truly say I’m happy. I’m not just going through the motions to get through the day anymore."


“This place was one of the most efficient and helpful places that I’ve been to in a while. They were completely unbiased and viewed my very complex case based on science and results. If a provider is generally unbiased, it shows they truly care about the patient.”


“Friendly staff. Prompt service. Dr. Saya is knowledgeable and thorough in his work. Definitely recommend.”


“Prior to contacting Defy, I tried working with another similar company/medical group for Testosterone Replacement Therapy. The difference in the quality of customer service I received from Defy was night and day. The speed Defy worked with, while maintaining the professionalism, great customer service, and attention to detail was incredible.”


“So grateful for their services, I truly cannot say enough wonderful things about my experience with this company. They seemed too good to be true, but after two years of working with them regularly, I can vouch that there are no strings attached, just medical services at more affordable prices.”


"We have been seeing Dr. Saya, and now Jill, for several years now. I even switched my thyroid care to them as well. I no longer have the hot flashes (YES!), and my moods are even, no extreme mood swings. Thank goodness!”


"Dr. Saya and team have been a godsend for me. Other doctors have brushed me off, saying my labs were in ‘normal’ range, but never listened to the symptoms I was suffering from. Working with Defy has been the best decision I've ever made, and I'll continue to recommend them to others."


"Been with Defy for about a year now and I have to say they've been phenomenal. Every staff member I've talked to or emailed has been very nice and prompt. Dr. Saya has been fantastic. This team has consistently given me peace of mind and treated me very well. Every penny has been well spent. I wish I would've started with them sooner."


"Been with Defy for over two years. Have consulted with Dr. Saya, Ben and Melissa. Every interaction has been outstanding, including those with customer service. I have not had one memorable, negative experience. Any and all concerns are dealt with promptly and always professionally and with a smile (determined by tone)."


"I can’t believe there might finally be a solution to how lousy I have been feeling, and I am so excited to begin my journey. I feel very confident in Defy Medical handling my hormonal health."


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Testosterone Replacement Therapy

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Hormone Therapy for Women

Bioidentical Hormone Replacement Therapy (BHRT) is an ongoing treatment that replenishes hormone levels, so you can get back to enjoying life.

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