How does Defy Medical protect my personal information?

We guard your Protected Health Information (PHI) through comprehensive safeguards.

Administrative Safeguards

• Strict access controls limiting who can view your information to only authorized staff directly involved in your care
• Regular security audits, compliance programs, and risk management reviews
• Ongoing staff training on privacy practices and HIPAA compliance
• Vendor oversight and evaluation as part of compliance activities

Technical Safeguards

• Encrypted electronic health records and communication systems
• Secure, password-protected Patient Portal
• HIPAA-compliant telemedicine platforms with encrypted video and audio
• Secure transmission of all sensitive data
• Protection against unauthorized access or use

Physical Safeguards

• Secure storage and destruction of records when no longer needed
• Methods consistent with HIPAA and industry standards (secure deletion of electronic media, shredding of paper records)

We are legally required to maintain the privacy and security of your PHI, notify you of our practices, and notify you if there is a breach of your unsecured PHI.

Read our full Privacy Policy.