How does Defy Medical conduct virtual consultations?

For the first consultation, patients will meet with their provider in a video call through Zoom. This allows our providers to connect with patients and establish their care.

For follow-up appointments, patients can choose between video calls and phone calls. Our providers call patients at the scheduled time through a secure platform for phone appointments.

Some patients choose phone appointments because they prefer not being on camera, while others enjoy the one-on-one interaction of a Zoom call. Both types of appointments can be booked in the Defy Medical app.