I haven’t gotten tracking information yet. What do I do?

Enter your order number and last name into our Order Lookup Tool to see if your order has shipped. See where to find your order number.

You won’t receive tracking information until the order has shipped from the pharmacy. Tracking information can take up to 24 hours to reach you after your order has shipped, as well.

If your order status says it’s shipped but you haven’t received tracking information after 24 hours, contact our team at [email protected] for assistance.